Modern Enterprise Asset Management Powered by Appify

enterprise asset management solution
Let Appify support your enterprise in managing assets, such as equipment, with our no code solution

Enterprise Asset Management (EAM) is a combination of software, systems, and services used to maintain and control operational assets, such as equipment. Today, Enterprise Asset Management (EAM) is a market in transition, valued at $5.68 Billion in 2020 and expected to reach $21.47 Billion by 2030. EAM system capabilities are expanding to better meet, and exceed, the evolving needs of asset-intensive organizations. These next-gen solutions offer the visibility required to manage assets and operations within an organization. In addition to expanding the use of digital transformation, key functional areas include asset information, work order management, MRO materials, labor skills, service contracts, finance, and analytics. As an established EAM vendor, you have a significant installed base in Industrial Manufacturing, Industrial Infrastructure, Plant and Equipment. You require modern solutioning for your EAM needs yet with multiple systems on the market only handling a portion of the functionality, the demand on IT within your firm to integrate, pull data, and behave in real-time.

The shifting landscape of technology in Enterprise Asset Management

As EAM systems become increasingly intelligent and interconnected, their role as an important repository for enterprise asset data that can be shared with adjacent systems is growing. Customer interest in leveraging EAM to provide greater insight into areas such as asset lifecycle management, asset performance management, and reliability-centered maintenance is driving innovation across industries.

EAM has historically been a complex solution and the changing landscape is driving increasing needs for flexibility and complexity. This typically leads to extended implementation project timelines, but large multi-million dollar and multi-year projects are under increasing scrutiny, patience for multi-year Time to Value (TTV) is diminishing. 

Appify, the next generation no-code enterprise application building platform, offers you an opportunity to change the game on your competition. Let’s explore how you can change the conversation with your customers and prospects, slash time to value, significantly simplify the experience of an ever increasingly mobile workforce and get projects to completion potentially years ahead of schedule!

EAM Supports Critical Growth

You are all aware of the “must-have” capabilities to an EAM solution. As the vendor, these are your table stakes: 

  • Data Capture not just on the definition of the asset itself, but its relationships in a complex system, the entire history of the asset and its maintenance, but also real-time data from sensors both automatic and human
  • Asset lifecycle optimization focused on increasing uptime and extending life but also driving down cost typically though reducing predictive maintenance and minimizing catastrophic failures
  • Communication across individuals, departments, external companies and other assets
  • Preventative Maintenance and often complex PM plans

But, it is the expectations on the EAM system in the evolving world that present the primary challenges to your solution:

  • Increase Asset Performance and Uptime
  • Extend existing asset lifetime, often beyond original asset design expectations
  • Reduce operational costs
  • Boost Environmental, Health and Safety (EHS) initiatives
  • Streamline Operations

Challenges facing EAM Deployment

For every new customer you acquire, you repeat the same implementation process, but the implementation itself is unique to that customer because their environment is unique and the details of what and how they service are unique. I’m sure you recognize the challenges below and know the implications of them to the implementation project you’ll propose:

  • Customer Asset data objects and complex relational infrastructure, service plans, monitoring data and operational parameters are unique to their business and tailored to asset services, regions serviced, and industry and regional compliance.
  • We’re going to need a large services engagement to scope, build, iterate and maintain this. Some will be configurable, but there will be customization.
  • There are business requirements that are not covered in the core product, requiring custom database tables and code to support.
    • We’re going to need a large services engagement to scope, build, iterate and maintain this. I’ll need developers that can build data objects, and all supporting code.
  • Core data and asset performance tools live elsewhere and EAM needs to be integrated to multiple systems of record, including multiple variants of key data sources such as ERP or APM. Not to mention EAM is a foundational data source for multiple other systems.
    • We’re going to need an external services company to do the integrations, rationalize the data models. The customer is not going to like that business data is getting duplicated, where is the source of truth? Now the customer needs a middleware solution, and that is going to at least double our project timeline and implementation costs.
  • The customer operates in multiple countries and all their processes are slightly different, and each country has its own regulatory and compliance rules, it all needs to be in local language.
    • Do we implement different solution variants in each country, or do we try and drive cohesive service practices globally? So now we have the pre-project to figure out how to do the project! More services, more cost, more time. 
  • Many legacy processes such as shop floor Rounds are still done on paper or spreadsheet, and the few mobile users there are in North American have iPhones and iPads, but in Europe they’re mostly on Android and the back office is on the web.
    • So now we need to build multiple mobile experiences! We need local services and language skills, and that’s going to drive up time and costs.

It is not hard to see why complexity grows exponentially, costs to customers continue to grow, and there is technical debt for every project but also in the core product supporting all the variations and innovation. It is not unreasonable to hear stories of global deployments that are far from complete after multiple years and have lost steam to progress.

No-Code and No Middleware

In the 20 years EAM has been evolving, so have other technologies. The next generation of No-Code platforms, such as Appify, can solve the fundamental challenges faced by EAM, freeing your precious and expensive resources to focus on innovation of the core product capabilities. You can also provide your customers a better experience, faster TTV, and significantly reduce  implementation costs and risk.

With the simple addition of Appify on top of your existing stack these challenges become extremely manageable:

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Appify Flex, an extremely powerful data modelling platform, is at the heart of our EAM solution

Appify Flex, an extremely powerful data modeling platform, is at the heart of this solution:

  1. Define the data model for the mobile or web experiences you need to create
  2. If the data object exists in an existing EAM solution, then connect to that object via API. No middleware, no integration, no data duplication.
  3. If the data doesn’t exist anywhere already, then it can live in Flex. 
  4. If an object lives in your EAM product, but lacks a field you can store the field in Appify Flex – essentially extending the data model.

With the data model in place:

  1. Define business core processes and screens once, and build Apps for the different usage personas.
  2. See #1. Yep. That’s it.

All of the data modeling and application building is accomplished through drag-and-drop in Appify Studio: Configured once and works across multiple mobile devices, on or offline, and on the web. 

Your best of breed field service foundation now has world-class user experience – all in a matter of just weeks of configuration!

What about my customer deployments?

It’s exactly the same process that built the core offering:

  • Appify Studio to configure the solution, business logic, and screens
  • Extend existing data model to include customer specific data sources, connected via API to the Flex model
  • Country specific variants, simply configure country specific Apps with own data and logic as extensions to existing model in Flex

What were the challenges again?

  • Customer Asset data objects and complex relational infrastructure, service plans, monitoring data and operational parameters are unique to their business and tailored to asset services, regions serviced, and industry and regional compliance.
    • Configure in the Flex data model including regional or industry specific extensions.
    • Configure business logic in Appify so your Customer can manage it.
    • Configure a data model that reflects the user experience, obfuscating the underlying complexity if necessary
  • There are business requirements that are not covered in the core product, requiring custom database tables and code to support.
    • Flex is extensible, just configure the objects you need. If you don’t have an existing system to store them, then Appify Flex will store the data.
  • Core data and asset performance tools live elsewhere and EAM needs to be integrated to multiple systems of record, including multiple variants of key data sources such as ERP or APM. Not to mention EAM is a foundational data source for multiple other systems.
    • Just configure the object to reference the object in the external system, no middleware and no integration required. 
    • Don’t worry about maintaining object consistency or foreign key integrity, Appify manages it.
    • Appify 100% respects the security, authorization, and integrity controls managed by IT. IT is working to protect the business, and Appify works with IT.
  • The customer operates in multiple countries and all their processes are slightly different, and each country has its own regulatory and compliance rules, it all needs to be in local language.
    • Extend the data model as needed and configure Apps for each country or industry with the specific requirements, and they won’t impact everyone else.
  • Many legacy processes such as shop floor Rounds are still done on paper or spreadsheet, and the few mobile users there are in North American have iPhones and iPads, but in Europe they’re mostly on Android and the back office is on the web.
    • Configure once, the App will work on any supported device.

With Appify you can easily create objects and user experiences for the often-manual supporting tasks such as Rounds, incorporate multiple different solutions that contribute to the asset operationalization in a single or role specific mobile application.

This agility means you can respond to sales opportunities and customer requirements quickly and easily. Your customers can keep pace with their ever changing business landscape and implement ideas at the speed of thought. 

It is real!

If you’ve been in enterprise software as long as I have, this pace and ease of innovation seems unbelievable.I can assure you it is real and we’ve done it – repeatedly. Powered by Appify brings the success our customers have experienced and makes it available to be white-labeled for Enterprise Field Service software suppliers. The Appify mission is to make business life simpler. Get in touch with us today to see how we can make your solution simpler.

Focus on what you do best, and let Appify do the rest!

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Written by Jonathan Skelding VP of Business Strategy & Ops at Appify. Jonathan has been in the software industry for 30 years in a variety of global roles from engineering to services, alliances and sales.